Terms and Condition
As a requirement, precedent to you being able to use any of the tools, functions and services offered you by this site, you must read and agree to be bound by each and every one of the terms and conditions contained in this Agreement. Should you access any element of this site, or use any functions, tools, or services that this site offers, register as a member, or view any text or graphics, such activities on your part means explicitly and definitely that you have read this Agreement and agree to be bound by the terms and conditions contained herein. Should you not agree to be bound by each and every term and condition contained in this Agreement, you must leave this Site promptly and you may not retain our services.
Cardholders will be asked for their address, postcode, telephone numbers and email addresses. These would be required to verify the contact information when the payments are charged.
The payments will be charged to the customers only when the customers are fully satisfied with the resolution and have sent an authorization accepting the payment charge.
Service Plans and Related Information.
All service plans are subject to modification or cancellation at any time with no prior notice. onlineprinterssupport.com reserves the right to cancel service at any time with no prior notice, for any reason they, in their sole discretion, deem appropriate. “charge-backs” or cancelling any fees or service charges paid for with your credit card.
“SUBMISSION OF PLAN ORDERS; SERVICE PLANS”
You may order Services by submitting Plan Orders through the onlineprinterssupport.com Portal or by calling onlineprinterssupport.com. Once onlineprinterssupport.com accepts the Plan Order submitted by you, then you will receive an email from onlineprinterssupport.com at the email address that you provide or have provided to us as part of the Registration Process for the Services. onlineprinterssupport.com is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by onlineprinterssupport.com of a Plan Order, you will have a Service Plan.
If you are dissatisfied with the work performed, you must submit your complaint in writing within ten calendar days of the service being performed otherwise you expressly relinquish any ability to dispute the quality of service and any related refusal to pay our service and related charges. We will act in response to your written complaint as soon as we are able to and will endeavor to resolve the issues regarding your complaint. All complaints that are not resolved will be resolved by mandatory, binding arbitration as set forth herein. Except where otherwise stipulated, you hereby irrevocably consent to the exclusive jurisdiction of the US District Courts in any and all disputes, controversies or differences arising out of the use of our services or this Website.
You can initiate a refund if you are dissatisfied with the services. Refunds can be initiated by submitting a complaint to our billing department or by calling our toll free number. Our quality assurance team will look into the complaint and take a decision if a refund should be processed. You must initiate the refund process within ten calendar days of the service being performed otherwise you expressly relinquish any ability to dispute the quality of service and any related refusal to pay our service and related charges.
Failed Service Attempts
We will act in all reasonable ways to establish the nature of the problem(s) that require our professional attention and to locate, analyze and correct those errors or problems. Nonetheless, we do not promise that, despite our best efforts that we will be able to successfully resolve the problems you have retained us to check up and repair. Consequently, you are still liable for and must pay us for our time spent attempting to repair your problems even if we cannot, using all reasonable efforts, produce actual repairs.
Trademarks, Service Names, Service Marks, and other Intellectual Property
You are not authorized to use our trademarks, name, or any aspect of our various elements of intellectual property in any manner, including advertising, publicity or any commercial or non-commercial nature without our express written consent.
Right to Refuse, Suspend or Terminate Service
We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing “hate” or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.
Expiration of Service
We fully reserve the right to expire any prepaid and unused professional time and services that remain on your account if such has not been used within the defined time period in that particular plan. Such unused professional time and services will thus expire and shall not be usable or refundable upon expiration. We shall have no duty to notify you of our decision to expire the unused professional time or services or any pending expiration.
For service you must have a broadband or high speed connection to the Internet to receive service and your computer must be actively connected to the Internet through a broadband or high speed connection at all times service is rendered or to be rendered by us. You must also have a registered, valid copy of Microsoft Windows 2000 or XP installed as your system’s operating software during all service periods. Your computer must be connected and operating while we are conducting repair, diagnosis, or downloading software or otherwise installing repair-related materials. You must allow us to download and install recommended software, including software that will require you to pay a licensing fee if ample freeware is not available and you will be responsible for all licensing fees and registrations for the same. You also agree that we may remove any software that is creating conflicts or is otherwise determined by us to be harmful or otherwise disruptive of the appropriate efficiency or working of your computer. We will endeavor to gain your prior approval before we install software or delete software, but you agree that we may delete and/or install software at our sole discretion without your prior approval if we deem it, in our exclusive discretion, to be in your best interest for us to do so and you agree to hold us harmless from any loss/failure of any nature relating to our installation and/or deletion of software on your computer. If you have Microsoft Vista installed on your computer, you may be required to disable your User Account Control (UAC). If you do render inoperative the UAC, you understand that your computer may be vulnerable to Malware and other harmful programs and scripts during the short period that we are accessing your computer and you agree to hold us harmless from any failure and/or losses of any nature arising from this susceptibility of your computer arising from your temporary disabling of your UAC or your failure to correctly and promptly re-establish your UAC protections. You agree that you will promptly reactivate your UAC as instructed by us when we expire our access to your computer. And a printer that you are facing a problem with.
General Site Rules
Clients, site members, and visitors may not: Infringe the law of any jurisdiction while visiting our site or using any service or tool that we provided.
Cyber-stalk or Harass any user.
Conduct any activity that is detrimental or harmful to our site as exclusively determined by us.
Post any information or content that is indecent, defamatory, obscene, hateful, blasphemous or intolerant in nature or in violation of the laws of any jurisdiction.
Upload any material that is harmful to our user’s computers or objectionable/abhorrent to our community as a whole.
Evasively and dishonestly represent yourself as another person or as a representative of a business or entity that you do not in reality represent.
Wrongly and inaccurately represent your professional or business credentials or professional background. In your jurisdiction you must be of adult age to use this site or to become a client of this site. In any event, no member or user may be under the age of 18 years of age. Parents or guardians of minors may enrol as a member on behalf of their minor wards/ children but are solely accountable for the direct supervision of their wards/ children while their minors visit the site or use any of the services/tools that the site provides. We may post policies, rules, or guidelines. Upon the posting of such materials from time to time, they immediately become incorporated by reference into this Agreement as if fully set forth herein.
Some rules that cannot be infringed by members or users include the following:
Copyright © onlineprinterssupport.com, All rights not expressly granted herein are reserved. Any concerns or questions about these Terms or the practices of this Website may be addressed to:
Phone : +1-888-883-5055
Email : email@example.com